Zoom Zoom Storage wants its clients to know how the storage process works, so they can experience a strews free self-storage experience.
Checkout the answers to some of our most commonly asked questions.

  • Do you have climate-controlled units?

    Yes. We have climate-controlled units that are regulated to 10 degrees Celsius.

  • What are your hours of operation?

    Our office hours are Monday to Friday 8:30am – 6:30pm and Saturday and Sunday 9:00am to 5:00pm. Please check each location as hours may vary by location.

  • Is there a difference between office hours and access hours?

    During office hours one of our management team members are available to provide in-person customer service inquiries. As access hours are 24-hours our clients can access their storage unit any time.

  • Is there power in your units?

    Yes. Some units have a low voltage power supply so that you can charge your car battery in the colder season. But, there are not power outlets in all units.

  • What is the height of the ceilings?

    Ceiling height ranges from 8-12 feet and is location specific.

  • What happens if I don’t pay my rent on time?

    Rent is always due by your due date. Penalties &/or late fees will incur as per the User Agreement; the Terms & Conditions will be fully explained prior to your signature.

  • What if I have a question that wasn’t answered in your FAQ?

    During office hours one of our management team members will be more than happy to answer the rest of your questions.



Zoom Zoom Storage - Thornhill

337 John Street. Thornhill, ON
L3T 5W5 - Canada




Zoom Zoom Storage - Brampton

150 Clark Blvd. Brampton, ON
L6T 4Y8 - Canada




Zoom Zoom Storage - Markham

800 Rodick Rd. Markham, ON
L6G 1E4 - Canada




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