FAQ

Zoom Zoom Storage wants its clients to know how the storage process works, so they can experience a strews free self-storage experience.
Checkout the answers to some of our most commonly asked questions.

  • Do you have climate-controlled units?

    Yes. We have climate-controlled units that are regulated to 10 degrees Celsius.

  • What are your hours of operation?

    Our office hours are Monday to Friday 8:30am – 6:30pm and Saturday and Sunday 9:00am to 5:00pm. Please check each location as hours may vary by location.

  • Is there a difference between office hours and access hours?

    During office hours one of our management team members are available to provide in-person customer service inquiries. As access hours are 24-hours our clients can access their storage unit any time.

  • Is there power in your units?

    Yes. Some units have a low voltage power supply so that you can charge your car battery in the colder season. But, there are not power outlets in all units.

  • What is the height of the ceilings?

    Ceiling height ranges from 8-12 feet and is location specific.

  • What happens if I don’t pay my rent on time?

    Rent is always due by your due date. Penalties &/or late fees will incur as per the User Agreement; the Terms & Conditions will be fully explained prior to your signature.

  • What if I have a question that wasn’t answered in your FAQ?

    During office hours one of our management team members will be more than happy to answer the rest of your questions.

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Contact

Zoom Zoom Storage - Thornhill

337 John Street. Thornhill, ON
L3T 5W5 - Canada

905-482-1821

905-709-3730

thornhill@zoomzoomstorage.com

Zoom Zoom Storage - Brampton

150 Clark Blvd. Brampton, ON
L6T 4Y8 - Canada

905-593-2623

905-454-4848

brampton@zoomzoomstorage.com

Zoom Zoom Storage - Markham

800 Rodick Rd. Markham, ON
L6G 1E4 - Canada

289-469-5571

905-474-9669

markham@zoomzoomstorage.com

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